June 5, 2025
Caterpillar customers are problem-solvers, builders, and innovators. They work in high-pressure environments where every hour matters. That’s why they rely on VisionLink® every day to keep equipment running, projects on schedule, and costs under control.
With real-time access to fleet-wide data across many equipment brands, VisionLink delivers the insights customers need to make faster decisions, increase uptime, and eliminate manual processes.
Built Around Customer Needs
At Caterpillar, we don’t start with technology; we start with people. VisionLink is built in close collaboration with customers and Cat dealers to simplify equipment management, automate routine tasks, and quickly surface the most important information.
“Prior to VisionLink, we were writing everything down on pen and paper and going out into the field to try and get hours, talking to the guys about issues with the machines,” said Colin Graham, a equipment manager from BDZ Construction. “Now, it’s just a click away. Pull a report, fault codes come straight to my phone. Preventative maintenance is more on track because we have a clear view on how many hours between the last service and next service
VisionLink delivers valuable insights to fleets of all sizes with a range of offerings, from automatic alerts and mobile access, to geofencing and fluid sampling reports, to task management and seamless integrations with tools like Parts.Cat.com for quick parts ordering.
Built for Mixed Fleets
VisionLink is designed for the real world for customers who manage equipment from multiple OEMs. With a quick start process, equipment from other OEMs can be added to the system for a unified, real-time view of equipment activity.
“Customers don’t just run Cat,” said Amanda Serrano, Caterpillar Digital Product Manager. “They need to manage everything. VisionLink gives them a one-stop shop to monitor fuel levels, track location, receive fault alerts, and stay on top of service needs—no matter the make or model.”
Efficiency That Pays Off
VisionLink isn’t just about data—it’s about driving action and saving money. Field technicians can diagnose issues remotely before rolling a truck. Customers get automated service reminders. And in some cases, stolen machines can be quickly recovered using VisionLink information.
Key features include:
A Platform That Keeps Improving
With more than 1.5 million connected assets and continuous customer input, VisionLink is backed by Caterpillar’s robust digital ecosystem and commitment to innovation. “We’re helping customers and dealers work more efficiently,” said Serrano. “Whether it’s scheduling service, ordering parts, or just knowing where your machine is, VisionLink makes it easy.”
More than a telematics tool, VisionLink is a proven, evolving solution that helps customers reduce downtime, cut costs, and maximize fleet productivity—every single day.
