Office of Business Practices
Contact the Helpline
Winning the Right Way requires us to hold ourselves and one another accountable for our actions. When you speak up, you actively shape our culture where high ethical standards are non-negotiable.
Caterpillar has many reporting resources available to you, including:
- Your supervisor
- Local management
- Local or corporate human resources teams
- Legal services teams
You always have the option to contact the Office of Business Practices (OBP) using the contact information below.
OBP Helpline Frequently Asked Questions
Online Reporting: http://caterpillar.ethicspoint.com
By Email: BusinessPractices@cat.com
By Mail:
Caterpillar Inc.
Office of Business Practices
100 N.E. Adams Street
Peoria, IL 61629-6485 (USA)
Toll free Helpline: Caterpillar maintains toll-free Helpline numbers in many countries.
- Inside Canada, the United States and the U.S. Virgin Islands, call 1-800-300-7898.
- International Toll-free OBP Helpline Numbers currently in effect for other countries are listed below
Call Collect Helpline:
+770-582-5275 (language translation available)
You may remain anonymous when you call from a country where anonymous reporting is allowed.
International Toll-free OBP Helpline Numbers:
Callers need to first dial the number required for an external line.
Country |
Phone |
Australia |
1-800-49-1791 |
Belgium |
0800-13 628 |
Brazil |
0800-900-0042 |
Canada |
1-800-300-7898 |
China |
4001200062 |
Czech Republic |
800-880-854 |
France |
0800-90-87-84 |
Germany |
0800-182-0159 |
Hungary |
06-80-020-141 |
India |
022-5097-2500 |
Indonesia |
021-31141485 |
Italy (includes San Marino, Vatican City) |
800826914 |
Japan |
0800-500-9525 |
Kazakhstan |
8 (727) 357 4043 |
Korea |
00744921 |
Mexico |
8008721646 |
Netherlands |
0800-0229851 |
Poland |
800005260 |
Russia |
Online Reporting Only |
Singapore |
8004922811 |
Slovak Republic |
0800-601-181 |
South Africa |
080-098-2631 |
Spain |
900751127 |
Sweden |
020-79-48-59 |
Switzerland |
0800 010 011 |
Thailand |
1800018222 |
United Arab Emirates |
8000120286 |
United Kingdom & Northern Ireland |
0800-031-8509 |
United States (including U.S. Virgin Islands) |
1-800-300-7898 |