Office of Business Practices

Contact the Helpline

Winning the Right Way requires us to hold ourselves and one another accountable for our actions. When you speak up, you actively shape our culture where high ethical standards are non-negotiable.

Caterpillar has many reporting resources available to you, including:

  •  Your supervisor
  • Local management
  • Local or corporate human resources teams
  • Legal services teams

You always have the option to contact the Office of Business Practices (OBP) using the contact information below.

OBP Helpline Frequently Asked Questions

Online Reporting: http://caterpillar.ethicspoint.com

By Email: BusinessPractices@cat.com

By Mail:
Caterpillar Inc.
Office of Business Practices
100 N.E. Adams Street
Peoria, IL 61629-6485 (USA)

Toll free Helpline: Caterpillar maintains toll-free Helpline numbers in many countries.

  • Inside Canada, the United States and the U.S. Virgin Islands, call 1-800-300-7898.
  • International Toll-free OBP Helpline Numbers currently in effect for other countries are listed below

Call Collect Helpline:
+770-582-5275 (language translation available)

You may remain anonymous when you call from a country where anonymous reporting is allowed.

International Toll-free OBP Helpline Numbers:
Callers need to first dial the number required for an external line.

Country

Phone

Australia

1-800-49-1791

Belgium

0800-13 628

Brazil

0800-900-0042

Canada

1-800-300-7898

China

4001200062

Czech Republic

800-880-854

France

0800-90-87-84

Germany

0800-182-0159

Hungary

06-80-020-141

India

022-5097-2500

Indonesia

021-31141485

Italy (includes San Marino, Vatican City)

800826914

Japan

0800-500-9525

Kazakhstan

8 (727) 357 4043

Korea

00744921

Mexico

8008721646

Netherlands

0800-0229851

Poland

800005260

Russia

Online Reporting Only

Singapore

8004922811

Slovak Republic

0800-601-181

South Africa

080-098-2631

Spain

900751127

Sweden

020-79-48-59

Switzerland

0800 010 011

Thailand

1800018222

United Arab Emirates

8000120286

United Kingdom & Northern Ireland

0800-031-8509

United States (including U.S. Virgin Islands)

1-800-300-7898