Last Revised: July 1, 2020
This privacy notice describes how Caterpillar collect(s), share(s), and process(es) the personal information through caterpillar.com; this notice is consistent with Caterpillar’s Global Data Privacy Statement and provides additional details relevant to this website. Caterpillar’s Global Data Privacy Statement, which should be read with, and treated as part of this notice, is available at http://www.caterpillar.com/dataprivacy.
What personal information does caterpillar.com collect and process, and why?
User-Provided & Collected Information
1. caterpillar.com is an interactive website that provides information about Caterpillar and the products and services we offer. We collect information about your computer, your use of our websites, and may collect or receive user-provided personal information as you interact with us to optimize your user experience or address your request. Examples of how your information may be used (but not limited to) include the delivery of marketing communications or promotional materials, improvements to the website, products, and services we provide, and detecting, preventing, and responding to misuse of the website (i.e., fraud, violation of law, etc.).
Personal information is any information about a specific individual or that identifies or may identify a specific individual. Some additional information we may collect includes contact and relationship or role.
We may share personal information with our affiliated companies, suppliers, dealers, and business partners which may use it for the purposes listed above.
Users are advised that information provided may be cross-referenced with other information you have provided to us. For example, if you provide your contact information, we may be able to provide additional information on products you own and services you use.
Caterpillar.com may directly authenticate or connect a user to an authenticated (or logged in) experience based on the user’s digital activity or data inputted by the user. An authenticated experience occurs when a set of log-in credentials are obtained from the users and will allow for additional access and experiences not allotted to non-authenticated users. In these circumstances, an anonymous user is not acceptable or allowed. Common authenticated users include Caterpillar and Dealer personnel, customers, & affiliates. In an authenticated experience, we collect the information discussed in the section above, which will now be tied to an authenticated account profile and additional information associated with the account profile. In the event the user provides personal information on behalf of another individual, the user should ensure proper consent is obtained from the individual. Examples of how this information may be used (but not limited to) include requesting, accessing, and managing Caterpillar systems, services, or programs.
Some additional personal information we may collect includes personal preferences and authenticated account information.
Do Not Track Signals
At this time, this website does not respond to “Do Not Track” signals that may be sent by your browser. We may revisit this as standards develop on how such signals should be interpreted and applied.
Cookies and other tracking technologies, in general, are used to improve website and application efficiency, enable better processing of information, and for various other reasons. To learn more about caterpillar.com usage of cookies, please refer to the cookie notice by visiting caterpillar.com/cookies or by selecting “Cookies” on the website or application website.
Third Party Integration, Services, and Tracking
We link to third party solutions that enable third-party companies to collect certain information when you visit this Site. These companies use non-personally-identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and information that may allow for identifying you (e.g., static IP address) during your visits to this Site and other websites in order to provide advertisements for products likely to be of greater interest to you or advertising-related services, such as ad delivery, reporting, attribution, analytics, and market research. These third parties typically use a cookie, pixel tag, web beacon or other similar tracking technologies to collect this information. For example, in the course of visiting our site, these third parties may place or recognize a unique cookie on your browser in order to collect certain information about you and your interest in our Products and could be used to show you ads on other websites based on your interests. This information may also be used to relate devices which belong to the same user (based on user behavior or other information collected) or re-identified to an individual user (e.g. an email address). More information on these is available in our Cookie Disclosure. This includes:
As users explore caterpillar.com, they may encounter linkages to other Caterpillar and non-Caterpillar websites. Users are advised that as links are selected, they may encounter different features and experiences that may have different privacy notices and processes not associated with caterpillar.com.
Where can I obtain further information about this website and its privacy practices?
For additional information about Caterpillar’s privacy practices, including corporate contact information, please see the Global Privacy Statement at http://www.caterpillar.com/dataprivacy.
What happens if this privacy notice changes?
We reserve the right to amend this privacy notice. If we update or change this privacy notice, the changes will be made on this page. Your use of the Website following the posting of changes to this privacy notice will demonstrate your acceptance of those changes.