Services Truck

Outstanding Services, Customer-Focused Team

Across industries, across the globe, our customers do work. A lot of work. They look to Caterpillar when there’s a challenge caused by time, tooling or expertise. Our services meet them there —at any stage of the lifecycle, tailored to work for their operations —literally. We’re ready. Here are a few reasons why:

Nearly 100 years of customer service
of
Nearly 100 years of customer service
161 Cat Dealers
of
161 Cat Dealers
about 1 million connected assets
of
about 1 million connected assets

"We’re built on more than 95 years of innovative products and services that customers use to build the world’s infrastructure and satisfy growing energy demand. Our customers depend upon Caterpillar and our dealers for uninterrupted access to parts and services to support society now and into the future. Their success is our legacy.” 

Jim Umpleby, Chairman & CEO

Jim Umpleby

Partnering with Cat® Dealers for Service and Support

Our culture of innovation over the decades has helped Caterpillar customers build a better world. Our team has built world-class technology and services that can be customized for every goal. Learn how our Caterpillar team creates solutions that our customers want and need.

Honored to Serve Since 1925

Customer success is our success – and it always has been. As early as 1880, our predecessor company, Holt Brothers (later known as the Holt Manufacturing Company), published its first catalog and price list for aftermarket wagon wheels and parts. It was a very early effort to help customers keep their machines up and running – and we continue to focus on helping customers build a better world with our services, products and solutions.  See these stories from our archives featuring unique ways we’ve supported customers.

Help You Do Your Best Work

From financial services to maintenance and operations support, we’re here for the life of your equipment. Choose options that let you DIY or get complete dealer support from the largest network in the industry.

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Services

Progress Rail Services

Meeting Customer Needs. Today, tomorrow and for the future.

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Progress Rail Services

Solar Turbines Services

Solar Turbine's helps you keep a competitive edge throughout your equipment’s life cycle by providing support for turbine and compressor parts, gas turbine overhaul, gas compressor restage and overhaul, field services, service agreement, connected product solutions, and technical training.

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Solar Lifecycle Support

Cat Services

Together with our dealers, we are proud to provide customers valuable services.

CAT® CUSTOMER VALUE AGREEMENTS

Cat® Customer Value Agreements (CVAs) are easy ownership plans fit to your business needs in order to extend equipment life and maximize your investment.

Cat Financial

When you use Cat® equipment, whether it’s one machine or an entire fleet, you’re part of the Caterpillar family.

SAFETY SERVICES

As one of the most experienced names in the industry, Caterpillar Safety Services can guide you toward better safety – wherever you are starting from.

JOB SITE SOLUTIONS

Fleet management is the administration of processes and activities supporting the entire lifecycle of equipment assigned to a business operation.

EQUIPMENT TRAINING SOLUTIONS

Caterpillar Equipment Training Solutions provides our Cat® heavy equipment customers with training and support needed to improve the skill of their operators.

Maintenance

Keep your Cat® equipment in top condition and ready to work.

Careers

Together we create sustainable, world-changing solutions that impact lives around the globe. Join our winning team and help build a better world.

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