Employee Assistance Program

 

Caterpillar’s global Employee Assistance Program (EAP) is a free, voluntary and completely confidential service provided to employees and their eligible family members to help meet many challenges at home and work. EAP is available 24/7 by phone and online, and in-person appointments are made promptly.

Personal stories. Personal care.

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About Caterpillar's EAP 

Benefit and eligibility information for employees and their dependents

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Leader and Communication Resources

EAP education and tools for Caterpillar leaders and communicators

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EAP Information and Learning

Critical incident resources, IA support, training opportunities, and general information on addressing mental health for Caterpillar employees

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graphic of earth with multicolored figures standing around it
graphic of earth with multicolored figures standing around it

Work-Life Services

The EAP offers free and confidential guidance on work-life needs, such as legal services, identify theft, dependent care support, financial matters, and more.

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Tablet and notepad
Tablet and notepad

Contacts

In addition to the services provided in your community, many locations have EAP services available onsite.

  • Athens, GA: 
    1-678-753-3502
  • Decatur, IL:
    1-815-842-6014
  • East Peoria, IL
    (AD, BB, CV, E, HH, KK, LL, SS)    :
    1-309-578-3189
  • Lafayette, IN:
    1-765-446-6703
  • Mapleton, IL:
    1-309-578-3189
  • Morton, IL:
    1-309-578-3189
  • Mossville, IL (AC, DD, H, Tech Center):
    1-309-578-3189
  • Peoria, IL (AB):
    1-309-675-6263 or 1-309-578-3189
  • Pontiac, IL:
    1-815-842-6014
  • San Diego, CA:
    1-619-615-1397