Some Patrons of the Caterpillar Visitors Center May Be Impacted by a Security Breach that Occurred at a Ticketing Vendor

June 13, 2013


Caterpillar contact:
Lisa Miller
Global Government & Corporate Affairs
(309) 494-4566




Some Patrons of the Caterpillar Visitors Center May Be Impacted by a Security Breach that Occurred at a Ticketing Vendor
Breach only impacts third party vendor that provides ticketing services for the Caterpillar Visitors Center; breach does not affect Caterpillar systems or operations

PEORIA, IL – Caterpillar Inc. (NYSE: CAT) today announced that it recently received notice that Vendini, Inc., a third party ticketing vendor for the Caterpillar Visitors Center in Peoria, Illinois, experienced a database security breach involving customer personal and credit card data. Vendini provides box-office and online ticketing services to hundreds of entertainment venues across the U.S. and Canada. The breach potentially affects patrons who purchased tickets at the counter or online for the Caterpillar Visitors Center. Purchases made at the Caterpillar Merchandise Center, located adjacent to the Caterpillar Visitors Center, were not affected.

According to Vendini, the breach involved a hacker who accessed Vendini’s systems that are used to sell tickets to its customers’ events. Vendini has said it has actively cooperated with federal law enforcement authorities, engaged forensic and cyber security experts and implemented enhanced security designed to prevent a recurrence of this type of incident.

No Caterpillar systems or hardware were impacted by the breach at Vendini.

Caterpillar is distributing this press release as a courtesy to patrons of the Caterpillar Visitors Center and is working with Vendini to ensure that Vendini provides all required notices to affected individuals. For more information about this incident, Caterpillar Visitors Center customers are encouraged to view Vendini’s communications at Customers may also contact Vendini at or by calling the following toll-free number: (800) 836-0473.


About Caterpillar:
For more than 85 years, Caterpillar Inc. has been making sustainable progress possible and driving positive change on every continent. With 2012 sales and revenues of $65.875 billion, Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company also is a leading services provider through Caterpillar Financial Services, Caterpillar Remanufacturing Services and Progress Rail Services. More information is available at: