May 15, 2018
During the first ground-up redesign of our hydraulic excavators in 25 years, the product team did its homework and interviewed more than 1,000 customers worldwide.
And what they heard from customers was very clear: “Caterpillar, please help me.’”
To reinforce our commitment to our customers, we knew what we had to do – we had to provide our customers with the right solution. Enter the Next Generation Excavator (NGH).
In addition to ensuring that the NGH maintained the strength and high productivity customers know to expect from Cat® products, the team envisioned – and delivered – machines that empower customers with technology that meets their different needs, based on their specific application requirements.
In this video, learn more about how the Next Generation Excavator team’s vision led to the new Cat 320 GC, 320 and 323.
Then, check out the next videos in the series: