Job Site Solutions Drives Maximum Efficiency

May 22, 2017

No one knows Caterpillar machines better than Caterpillar. So it makes sense (and cents) for customers to turn to us for help in managing their fleets.

Job Site Solutions Fleet Management Services provide industry expertise to customers who are focused on getting the most out of data and analytics to maximize uptime and efficiency of their equipment while minimizing the cost of ownership. 

Meet the Customer: Eagle River Coal

Eagle River Coal recently turned to our Fleet Management experts for support in managing a mining fleet that was experiencing spiraling maintenance and repair costs, and poor machine availability.

Eagle River Coal, based in southern Illinois, runs a surface mine operation that produces around 600,000 tons of coal a year. The company has a fleet of quality equipment but had exceeded its monthly maintenance and repair budget for more than 12 months straight, and fleet availability had dipped.

JSS Helps Create a Game Plan

Job Site Solutions Commercial Manager John Petrea leveraged a trusted relationship with Cat dealer Fabick and Caterpillar mining to first embark on an exhaustive review of the customer’s fleet. They determined the status of each machine in operation, its long-term viability, and what immediate, short- and long-term steps needed to be taken to realize efficiency. This valuable information helped Eagle River create a game plan.

Eagle River Hits Monthly Budget with On-Going Fleet Management Services

Even the best game plan will fail without a coordinator to ensure all the players are on the same page, however, so the next step in the process was to provide on-going fleet management services.

Job Site Solutions Implementation Manager Rob McGahey provided weekly guidance on condition monitoring, backlog management, planning and scheduling as well as parts logistics. After working with JSS for three months, Eagle River was hitting its monthly maintenance and repair budget for the first time in over a year and delivering a double-digit machine availability improvement.

How Did They Do It? 

JSS helped ensure:

  • Machines were no longer run to failure
  • Emerging failures were identified earlier
  • The root causes of failures were accurately addressed
  • Maintenance was not skipped in favor of production
  • Backlog repair issues were addressed during expected maintenance downtime and not allowed to develop into catastrophic failure

When an oil sample showed a problem in the axle compartment, for example, root cause analysis was completed to recognize the issue was only an $8,000 brake repair versus a $50,000 axle replacement.

The Bottom Line

“Fleet management is extremely important to a customer’s bottom line,” said Craig Olmstead, managing director of Job Site Solutions. “Our team helps customers stay ahead of problems and drive their fleet to maximum efficiency, which saves them both money and time.”


Cat® equipment at work at Eagle River Coal mine site.

Cat® equipment at work at Eagle River Coal mine site.

Cat® equipment at work at Eagle River Coal mine site.