#ICYMI: Customer Success

December 16, 2015

Every day, all day, there’s no shortage of news and information coming at us from all directions. Emails. Social media. Search engines. Online and print newspapers. Magazines and newsletters. And hopefully caterpillar.com and cat.com!

It’s really difficult to keep up with it all, but we’ve got you covered. We’ve rounded up seven of our most noteworthy customer success stories of the year … in case you missed them when they were first published.

Music Video Tells the Story of a Father’s Love, a Son’s Loss and a 1953 Cat® D6 Dozer

When recording artist Matt Stillwell lost his father, George, in December 2014, he poured his memories and his grief into song. The result is the single, “Hey Dad,” which was released on Father’s Day and has touched millions with its story of love and loss. Grab a tissue, watch the video and check out the Q&A with Stillwell.

 

 

An Eye Opener

Tired, distracted machine operators are a leading cause of accidents in the earth-moving world. But a new fatigue and distraction risk management solution from Caterpillar is showing customers ways to mitigate the hazard – and proving that the company’s commitment to innovation goes “beyond the iron.” Learn how the technology works – and how Caterpillar developed the solution.

 

 

Edwards Operators Thankful to Have the “Coolest Job in the World”

If you’ve ever seen a product demonstration at Caterpillar’s facility in Edwards, Illinois, chances are you walked away impressed at the skill of the equipment operators. But you might be surprised to learn that demos represent only a small portion of the job for these talented professionals. Find out how these operators touch our products from beginning to end.

 

 

Talented Dad Builds Working Replica of Vintage Dozer for His Son

Progress Rail employee Ryan Mueller (aka Ryan M on YouTube) and his son use their replica dozer – designed to match the vintage Caterpillar Twenty Two tractor – to push dirt and snow. They even entered the replica into a tractor pull. Read their story, and then visit Ryan’s YouTube channel to see the replica in action.

 

 

New York Town Takes on the Snow with the Cat® CT681

Last winter, the town of Alton, New York, was buried – literally – with snow. Good thing they had a new Cat® CT681 Vocational Truck on the job. Learn about what makes this truck great for operators … and keep your fingers crossed for better weather this winter.

 

 

Building the Brand One Step at a Time

Jeremy Givens, a third-generation railroad man, knew his job was dangerous. In an accident, his foot ended up in “the wrong spot” – between two freight cars. Read this article to find out how Cat® brand boots saved Jeremy Givens’ foot, and meet the team that makes sure the company’s values go into every Cat brand product before the name goes on.

 

 

Quarry Saves Big on Fuel Without Sacrificing Performance or Comfort

With fuel ranking as the second-highest expense at Laurelbrook Natural Resources, Quarry Manager Bob Jacquier will look for any way to use less – but not at the expense of machine performance and operator productivity. Good thing the Cat® 972M Wheel Loader delivers on all three counts. Watch this video to see why operators at Laurelbrook love the loader that’s 23% more fuel efficient than the one it replaced.

 

 

In Unfamiliar, Murky Waters, Cat® Accugrade™ Shines

The worksite was remote, partially submerged … and home to a whole lot of alligators. Learn how Caterpillar technologies and Cat® dealer Kelly Tractor helped a highway contractor clean up a reservoir that supplies fresh water to 8.1 million Floridians –weeks ahead of schedule.

 

 

Timber Company Relies on Caterpillar in More Ways Than One

Forest Energies relies on Cat® equipment to deliver day in and day out in extreme conditions. The company has a fleet of Cat logging equipment, financed by Cat Financial and serviced by Cat dealer Thompson Tractor. Find out how Caterpillar’s boots on the ground and expertise help this customer win.

 

 




#ICYMI Series

It’s really difficult to keep up with all of the news coming at us every day, but we’ve got you covered. We’ve rounded up the top Caterpillar announcements and stories of the year … in case you missed them.

Learn More

Customer Stories

See all of this year’s customer success stories on cat.com. Check back next year to read the latest articles showcasing our customers.

Learn More