#ICYMI 2017: Customer Success

December 15, 2017

Every day, all day, there's no shortage of news and information coming at you from all directions. Emails. Social media. Search engines. Online and print newspapers. Magazines and newsletters. And hopefully caterpillar.com!

It's really difficult to keep up with it all, but we've got you covered. We've rounded up 10 of our popular customer success stories published this year … in case you missed them when they were first published.

It’s a First – 6020B Delivered to Vietnamese Mining Customer

In May, a Cat 6020B was handed over to the Vietnamese customer Vinacomin for the Deo Nai Coal Mine. Soaring approximately two stories tall—6.5m height, 10m length and 230 tons weight, the 6020B Hydraulic Mining Shovel (HMS) is now the largest HMS in Vietnam.

Mega Machines = Maximum Value

Mega Corporation manufactures a line of heavy equipment transport trailers designed to work with tow tractors based on the Cat Off-Highway Truck Bare Chassis. Find out how Caterpillar OEM Solutions helps Mega meet their customers’ needs.

Customer Buys Custom Finish Black Cat 299D2 XHP at CONEXPO

Chris Philemon is a loyal Cat customer out of Marshville, North Carolina. He normally doesn’t buy his machines factory-direct. But Philemon jumped at the chance to buy our 250,000th unit to celebrate his 25th year in business.  

Cat® Graderbits™ Are More Than a Bit Useful

Our Motor Grader team showed they know how to deliver innovative solutions that add value to our customers through Cat GraderBit™. Learn how this solution was perfect for Canadian customer Gestion NA Carrier – a company maintaining haul roads in northern Quebec – saving the customer time and money.

Trust Cat Certified Rebuild to Bring Machines Back to Life

Machine rebuilds have become a popular option for Cat customers. See how local dealer Ziegler Cat helped Schildberg Construction Co. give their 980H Wheel Loader new life.

Job Site Solutions Drives Maximum Efficiency

No one knows Caterpillar machines better than Caterpillar. So it makes sense (and cents) for customers to turn to us for help in managing their fleets. Find out how our fleet management experts helped Eagle River Coal hit their monthly budget.

A New Way to Look at a Job

What if you could measure the precise volume of a complex jobsite? Or get a bird's eye view of terrain to determine the best path for a haul road? It’s possible. Caterpillar is using drones to do this and more.

The Power of Power

To mark the 35th anniversary of one of our most powerful engines, the Cat 3500, Caterpillar is donating a generator set powered by a 3500 engine to St. Luke’s Foundation for Haiti. Learn more about how our gift of power will help the hospital meet the needs of Haiti’s most vulnerable populations.

Cat Gensets Power Sustainable Results on Shrimp Farm

In northeastern Brazil, Caterpillar customer Camanor has become a reliable shrimp supplier for restaurant chains by developing its own production system: AquaScience®.To keep the innovative AquaScience system running 24/7, Camanor depends on Cat gensets and the support of Cat dealer Sotreq to guarantee energy at its Cana Brava Farm.

Three Million Miles and Counting

Read the story of Jerry Scheidt, a former Air Force aircraft mechanic, a husband, a stepfather, a grandfather, a proud truck driver for the past 33 years, a huge fan of his favorite Cat dealer Cleveland Brothers, and quite possibly the most enthusiastic customer to ever walk the tour path at our facility in Lafayette, Indiana.      


#ICYMI Series

It’s really difficult to keep up with all of the news coming at us every day, but we’ve got you covered. We’ve rounded up the top Caterpillar announcements and stories of the year … in case you missed them.

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Customer Stories

See all of this year’s customer success stories on cat.com. Check back next year to read the latest articles showcasing our customers.

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Social Media

Don't miss the latest Caterpillar company and product news. Connect with us on social media.

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