Employee Experience

Our employees know best how to deliver innovative solutions and their perspectives and suggestions matter. We make it a priority to solicit employee feedback so we can improve upon their work experience and create an environment where everyone can do their best work.

Each year, every employee is invited to participate in the confidential Employee Insights Survey and provide feedback and perspectives. Though 2021 was another challenging year, we saw leaders committed to listening to employee needs. Leaders partnered with employees and created an even stronger employee experience. 

We embrace continuous improvement and do so by developing robust action plans and continuous, year-round listening approaches. In 2021, Resource Industries conducted nearly 300 “Stay Interviews” with employees to understand how they feel about their work environment, collaboration with peers, career development, why they stay with Caterpillar and how we can make their experience even better.