“As part of Caterpillar's enterprise strategy unveiled in 2017, we determined digital is an enabler to our broader business, not a business itself,” shares Ogi Redzic, Chief Digital Officer. He recently revealed three lessons on digital transformation in an article by CNBC. From seeing Caterpillar’s digital transformation through with his own eyes, here’s a few lessons he’s learned along the way:
- Technology is complicated, but digital strategy should be clear and simple.
- Business customers use tech in their personal lives, and that matters.
- Building individual digital solutions is the easy part.