At Caterpillar, you are part of a talented team that helps each other succeed. Learn what our employees enjoy most about working for a global leader driving positive change around the world.

Meet Avinash, Enterprise Incident Management

When technology incidents arise, Caterpillar turns to people like Avinash, a member of the Enterprise Incident Management group based in India.

“I handle high priority issues and thus help restore normal operations as quickly as possible with minimal impact on business and the end users,” noted Avinash.  

Avinash records incidents and classifies them depending on priority and impact, assigns the incident to the appropriate responding personnel and manages the incident through resolution and reporting once it’s been resolved.

He feels delighted to interact with a global workforce that gives him a flavor of diverse culture and the encouragement he receives to be innovative for implementing new ideas.

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Meet Avinash, Enterprise Incident Management
When technology incidents arise, Caterpillar turns to people like Avinash, a member of the Enterprise Incident Management group based in India.

Read His Story

Meet Rachel, general ledger leader at Caterpillar Shared Service Center Tianjin
Rachel started her first job at Caterpillar and has played different job roles in Shared Service Center.

Read Her Story

Meet Jason, senior associate engineer
Attracted by career opportunity at Caterpillar and the living environment in Wuxi, East China’s Jiangsu Province, Jason chose to leave his hometown in North China and work at Perkins.

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Meet Sebina, project manager
Sebina holds responsibility for building the data and services layer as part of the Technology Enabled Solutions (TES) strategy.

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