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March 9, 2017
“We take innovation seriously. We always have,” Group President Rob Charter said during a press conference on Tuesday at CONEXPO. “We hold over 20,000 patents worldwide and invest nearly $2 billion a year in research and development.”
Since CONEXPO 2014, Caterpillar has added great new capabilities to our Cat® Connect Services and Technology. Rob focused his address on Cat Connect Services.
“Through Cat Connect Services, we are connecting assets of all types and brands, and increasing productivity, safety and sustainability. We are anticipating and solving our customers’ pain points in ways we never have before,” said Rob.
Demonstrating the potential of Cat Connect Services, Rob spoke about a customer who connected more than 16,000 assets. Most of the assets – from heavy equipment to light plants – were not Caterpillar.
“This customer has improved equipment utilization by nearly 20 percent over the past several years,” Rob said, “which means lower capital expenditures and lower owning and operating costs.”
Rob also announced the launch of Productivity Services at CONEXPO. The new offering will help customers streamline their operations, control costs and reduce risks.
To end his address, Rob talked about what makes Caterpillar stand apart from our traditional competitors and startups competing for digital business in the construction industry. “ … none of them have what we have: decades of understanding the industry and our customers’ needs; the largest field population in the world and access to the largest connected fleet in the world; and the largest and strongest dealer network in the industry.”
Click here to read Rob’s full remarks.
Watch the video to hear more from Rob about how our range of technology offerings can help solve each customer’s particular problems.