
Steve Gosselin is vice president of the Customer Services Support Division at Caterpillar Inc. in Peoria, Ill. He has responsibility for growing Caterpillar's aftermarket parts and services business. The division includes aftermarket parts and service marketing; dealer rental/used business development; dealer operational capability development and deployment support; global brand management; enterprise eChannel support; parts, service, marketing and technical publications; select global services and the global on-highway truck business.
Since joining Caterpillar in 1979 as a parts and service sales trainee, Gosselin has held numerous positions in product support, machine and engine businesses. In 1994, he was named area manager, based in London, responsible for the machinery business in the Northwest quadrant of Europe.
From 1998 to 2000, Gosselin served as the North American distribution manager for the Engine Products Division. He was named regional manager for the North American Commercial Division (NACD) in 2000. In 2002, he was named a vice president with responsibility for NACD with accountability for the company's North American dealer development and machine marketing. From 2006 to 2010, he served as President of Solar Turbines Inc., a wholly owned subsidiary of Caterpillar Inc. In June 2010, he assumed his current position within Caterpillar Customer and Dealer Support.
Gosselin, a native of Aurora, Ill., graduated from Eastern Illinois University in 1979 with a bachelor's degree in finance and also completed the Northwestern University Kellogg Advanced Executive Program. He is a director on the Association of Equipment Manufacturers CE (Construction Equipment) Sector Board, serves on the Advisory Council of Eastern Illinois University’s School of Business and the Board of Directors of the Heart of Illinois United Way.
About Caterpillar:
For more than 85 years, Caterpillar Inc. has been making sustainable progress possible and driving positive change on every continent. With 2012 sales and revenues of $65.875 billion, Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company also is a leading services provider through Caterpillar Financial Services, Caterpillar Remanufacturing Services and Progress Rail Services. More information is available at: http://www.caterpillar.com.